Clinical reasoning Explore the evidence, uncertainty and decisions behind the plan.
01 · The pivot ↗ Which single finding changed the direction of this case? What would you have done if that finding were absent?
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02 · The rival ↗ Which alternative diagnosis was hardest to dismiss safely? Name the evidence that moved it down your list.
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03 · The missing piece ↗ What information did you want but could not obtain? How did you manage the uncertainty it created?
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04 · The threshold ↗ What would have changed your investigation threshold? Make the smallest possible change to the case.
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05 · The pause ↗ At what moment would a diagnostic pause have been most useful? What question should the team ask during that pause?
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Teamwork Examine whose information shaped the plan and how the team coordinated.
06 · Shared picture ↗ When did the team’s shared mental model become clear? What words or action made it visible?
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07 · The quiet voice ↗ Whose information was easiest to overlook in this case? How could the team make that voice easier to hear?
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08 · Closed loop ↗ Which instruction most needed closed-loop communication? Try restating it in fewer than ten words.
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09 · The handoff ↗ What was the one fact the next clinician absolutely needed? What could safely be left out of a 30-second handover?
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10 · Role clarity ↗ Where did role ambiguity slow the team down? What explicit allocation would have helped?
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Human factors Look at attention, pressure and the environment—not just individual performance.
11 · Friction ↗ Which part of the environment made good care harder? What is one low-cost change that would remove that friction?
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12 · Cognitive load ↗ What occupied attention without improving the outcome? Could it be delegated, delayed, or deleted?
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13 · The interruption ↗ Which interruption carried the greatest risk? How could the team protect the critical task next time?
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14 · The workaround ↗ What workaround did the team use—and what risk came with it? What system fix would make the workaround unnecessary?
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15 · Under pressure ↗ Which decision became harder because of time pressure? What pre-agreed rule could make it easier next time?
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Communication Find the words, assumptions and expectations that changed understanding.
16 · Plain language ↗ Which explanation mattered most to the patient or whānau? Say it again without jargon or abbreviations.
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17 · Checking meaning ↗ How did the team know the patient understood the plan? What teach-back question would you use?
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18 · The difficult sentence ↗ What was the hardest sentence to say in this case? What made it difficult—and what made it necessary?
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19 · Expectation gap ↗ Where did patient and clinician expectations diverge? What early conversation might have narrowed the gap?
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20 · The callback ↗ What safety-net instruction was most important? Make it specific, observable, and time-bound.
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Safety Notice weak signals, near misses and barriers that need attention.
21 · Weak signal ↗ What small clue carried disproportionate safety value? How could that clue be surfaced earlier next time?
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22 · The near miss ↗ Where was the case closest to an avoidable error? Which barrier caught it—or should have caught it?
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23 · Assumption check ↗ Which assumption most deserved verification? What was the quickest reliable way to test it?
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24 · The return visit ↗ What would make a return visit unsurprising? How should that possibility shape today’s plan?
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25 · Future-proofing ↗ Which part of the plan depended too heavily on perfect follow-through? How could the plan fail more safely?
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Reflection Name what to keep, what to question and what to try next.
26 · Keep ↗ What would you deliberately repeat in the next similar case? What made that behaviour effective?
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27 · Change ↗ What is one thing you would do differently next time? Make it small enough to try on your next shift.
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28 · Surprise ↗ What surprised you most about the case or the team? What prior belief does that surprise challenge?
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29 · Invisible work ↗ What valuable work happened that was easy to miss? How could you acknowledge or reinforce it?
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30 · One sentence ↗ What is the one-sentence lesson you want to remember? Write it as advice to your future self.
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When a question needs a structure
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